Frequently asked questions

Being a member of the Joy platform offers you the chance to explore promotions, get the latest brand news and behind the scenes, and much more!

To register on Joy, simply complete the registration by clicking here.

Fill in all the required fields and be sure to review the Terms and Conditions. Remember to log in within the first 7 days after your registration to activate your account, otherwise it will be automatically removed. Alternatively, you can register using your Facebook or Google account.

If a password entry field appears, it means that no user account is associated with the entered email address. In this case, click the "Back to Login" button and ensure that you have entered the correct email address. If you don't have an account yet, you can register here.

Reach out to us using the contact form here.

If you are registered and want to login, just click on the Login button. You can either log in via Joy Account where you will receive a mail with a magic link for direct login or you can log in via social media account.

Please note that the magic link will expire after 5 minutes. If you need more time, please request a new magic link email by clicking Log In again.

You can find everything about the use of your personal data in our privacy policy here.

Yes, you have to be a registered Joy user to participate in competitions on the platform.

Yes, your personal data will be deleted automatically after 2 years.

To delete your account, log into your profile and click on "Delete Profile" at the bottom of the settings page.

Deleting your Joy account will automatically remove your personal data from the Joy platform.

Yes, deleting your Joy account withdraws your marketing consents automatically.

Yes, after deleting your Joy account, all entries for ongoing competitions will also be deleted.

Yes, if you delete your Joy account, your data from all winner lists of competitions on the Joy platform will also be deleted.

No, this platform is not intended for minors under 18 years of age. PepsiCo does not process personal data of minors, except in cases authorised by law.

Currently, there is no Joy app available for European countries. If you find similar apps on the App Store, they may only be available in other countries.

Reach out to us using the contact form here.

Reach out to us using the contact form here.

It looks like you're ready to advance your career! We are glad that you're considering PepsiCo while looking for a job. The best place to start your search is pepsicojobs.com.

Unfortunately, we are not giving out free samples at this time. But keep an eye on our social media and Joy platform where we often organize competitions.